SHIPPING & RETURNS
SHIPPING & HANDLING
Our delivery services and charges are listed below. Please select the option that is best for you at the checkout page.
USA STANDARD 5 - 7 BUSINESS DAYS $13.99
USA PRIOIRTY 2 - 5 BUSINESS DAYS $17.99
USA EXPRESS 1 - 2 BUSINESS DAY $44.99 (Except AK, SC, HI TX, VA- These are 2 day)
CANADA STANDARD 8 - 21 BUSINESS DAYS $19.99
CANADA PRIORITY 6 - 10 BUSINESS DAYS $29.99
EUROPE STANDARD 8 - 21 BUSINESS DAYS $24.99
EUROPE PRIORITY 6 - 10 BUSINESS DAYS $44.99
UNITED KINGDOM STANDARD 2 - 3 BUSINESS DAYS $7.99
UNITED KINGDOM EXPRESS 1 - 2 BUSINESS DAYS $13.99
REST OF THE WORLD STANDARD 8 - 21 BUSINESS DAYS $25.99
REST OF THE WORLD PRIORITY 6 - 10 BUSINESS DAYS $45.99
Prices based on 1 Booty Buddy per order. Additional charge will apply for multiple items. DELIVERY TIMES ARE SUBJECT TO AN ORDER PROCESSING TIME OF 1-4 DAYS, However orders received before 1pm are usually dispatched next day.
Although our mail is tracked, and most items reach our customers within the timescales above, it is not guaranteed delivery. Any order not received must be reported immediatly.
Once you have placed the Booty Buddy in your cart, you will be taken to Paypal. You will be asked to either login or enter your credit card details. Once this is done, you will be re-directed back to the store to choose your delivery option. Once you have chosen, at that point your payment will be taken.
At The BootyBuddy.com want you to feel confident buying from us, that’s why we offer a 14 day, no-hassle return policy. If for any reason you are not satisfied with your purchase, you have 14 days to send back unused merchandise, with all wrapping still intact for refund. All returns and exchanges are subject to quality approval from our warehouse. To qualify for return items must be received in our warehouse within 14 days of receipt in the following conditions:
- Items must be unused, with all wrapping still intact shipped back in their original packaging.
- Items must be free of scents and marks. We kindly suggest that you do not have on perfume or deodorant when trying the booty buddy
- For health reasons we ask that you wear panties when trying the booty buddy. Any cushion returned used, soiled or out of the 14 day return period will not be eligible for return and will be shipped back to you.
Although not mandatory, we recommend returning these items with tracking as our warehouse must confirm receipt of the item before a refund can be processed.
Typical processing time for refunds is 3-5 business days from the time your package arrives at our warehouse. All returned or unclaimed orders will be credited to the original card used for purchasing. Shipping costs are non-refundable. Please be aware it may take up to 1 billing cycle before you see this refund as a credit. Returned merchandise that doesn't meet the above conditions is subject to additional fees.
In the event that you receive a damaged or defective item or receive the wrong item please contact us immediately & we will issue you with an exchange or refund. The buyer is responsible for postage costs for all returns & exchanges.
Unclaimed packages returned to our warehouse are subject to ten percent restocking fee.
RETURNING AN ITEM Please enclose the original packing slip OR a note with your order number, name and address and send it to:
The Booty Buddy - Returns Department,
807 Airport Access Road,
Please also include a copy of your packing form located on the original mailing bag with the shipment.